Practice Manager

Hawthorn Vet is looking for a full-time Practice Manager to join our collaborative and passionate team!

About Us:
At Hawthorn Vet, we pride ourselves on providing exceptional care to pets and their owners. Our passionate team of veterinary professionals is dedicated to ensuring the health, well-being, and happiness of our patients. As we continue to grow, we are looking for a Practice Manager who shares our commitment to excellence and client service.

Position Overview:
The Practice Manager will play a crucial role in overseeing the day-to-day operations of the clinic, ensuring smooth processes, high-quality patient care, and exceptional client service. This is an exciting opportunity for a motivated and experienced individual to join our dynamic team and help shape the future of our practice.

Key Responsibilities:

• Manage the daily operations of the veterinary practice, including staff supervision, scheduling, and resource management.

• Ensure the clinic meets all regulatory and compliance standards.

• Oversee financial management, including budgeting, invoicing, and maintaining accurate records.

• Lead and support a team of nurses and administrative staff.

• Foster a positive work environment that encourages professional development and teamwork.

• Develop and implement policies to improve patient care and customer service.

• Handle client communications, ensuring a high standard of care and service.

• Monitor and improve operational efficiency, implementing systems for smooth workflow.

• Assist with marketing efforts to attract new clients and maintain strong relationships with existing clients.

About You:

• Previous experience in a management role within a veterinary practice or related field.

• Cert IV Vet Nurse with relevant industry experience

• Strong leadership and interpersonal skills, with the ability to manage a diverse team.

• Excellent organizational and time-management skills.

• Strong financial acumen and experience with budgeting and resource allocation.

• Passion for animal care and client service.

• Proficiency in veterinary practice management software such as RXWorks is advantageous

• Ability to problem-solve and make decisions under pressure.

• Strong communication skills, both written and verbal.

What We Offer:

• A competitive salary, commensurate with experience.

• Opportunities for professional development and ongoing training.

• A supportive and friendly team environment.

• Work-life balance with flexible hours.

• Employee discounts for veterinary services and products.

How to Apply:
If you are an experienced Practice Manager looking for a rewarding opportunity in a progressive, compassionate clinic, we would love to hear from you!

Please send your resume and a cover letter detailing your experience and why you are the perfect fit for the role to steph.dealmeida@vet.partners